My daughter was keen to get digital TV, there are some good programs aired and, let’s be honest, sometimes I like to veg out in front of something mindless on the box, so, last December we bought a new TV.
The TV came with a free Playstation. It all looked easy enough: Cut the serial number off the cardboard box, post it off with the receipt and wait for delivery. A week goes by and I receive an email; apparently the serial number I sent them is not legible. I reply to the email, my reply is rejected, I phone the 1800 number and listen to piped music. I finally get to speak to a real person, and am told to expect a call back in a couple of days. I won’t bore you with the rest of the saga, we’ve all been there haven’t we! ( Insert here your own experiences of 6 weeks of phone calls and listening to piped music)
This morning I decided to try calling again. I was feeling agitated and resentful. My self talk was going nineteen to the dozen…”The telly is HUGE, it’s LOUD, I HATE it and I DON”T EVEN WANT a playstation. Now they want me to take photos of the back of the telly, my daughter used the camera last and I can’t find the cable to upload the picture, the printer that came with the camera is stuffing up and I can’t print the photo, and then I’ve got to go to the post office and send it registered mail. STUFF IT ALL!”
Woah! Talk about negative energy …If I don’t want the telly and I don’t want the playstation and I am being totally ungrateful for this free gift, blaming other people and being resentful, then no wonder nothing is going right.
I decided to walk away from the issue and do nothing more about it until I could be more positive and grateful.
2 hours later I received an email telling me that my original application was approved, Yes, they could read the serial number I sent them after all and the PS3 is on it’s way.
Lesson learnt…if you are struggling, step back, breathe and see what you are doing to fuel the struggle.